Customer Service Representative - State Farm Agent Team Member
Full Time • Spokane, WA
Benefits:
- Free food & snacks
- Opportunity for advancement
- Paid time off
- Training & development
- Bonus based on performance
- Wellness resources
AGENCY DESCRIPTION: Are you a people person with a passion for helping others? Do you thrive in dynamic environments where you can make a real difference? If you answered yes, then a career with a State Farm independent contractor agent might just be your perfect fit! As independent contractors, State Farm agents have the exciting opportunity to market a variety of insurance and financial service products that truly help our clients protect what matters most.
ROLE DESCRIPTION:
Anna Wagner State Farm is on the lookout for a driven self-starter who thrives on competition and possesses a keen eye for recognizing opportunities. As our Multiline Customer Service Representative, you’ll leverage your expertise in insurance products and industry trends to engage directly with customers, understand their needs, and present tailored solutions that deliver maximum value. Your ability to proactively identify leads and foster long-lasting relationships will be essential to your success in this role.
Anna Wagner State Farm is on the lookout for a driven self-starter who thrives on competition and possesses a keen eye for recognizing opportunities. As our Multiline Customer Service Representative, you’ll leverage your expertise in insurance products and industry trends to engage directly with customers, understand their needs, and present tailored solutions that deliver maximum value. Your ability to proactively identify leads and foster long-lasting relationships will be essential to your success in this role.
In this fast-paced environment, you’ll have the chance to collaborate on developing innovative strategies and setting ambitious quotas that drive our office forward. If you’re energetic, goal-oriented, and possess a sales-minded approach, we’re eager to see how your initiative and talents can contribute to our team. Join us in this exciting opportunity to not only build your career but also make a meaningful impact in the lives of our clients!
RESPONSIBILITIES:
- Service current customer policies, answer inbound phone calls, cultivate leads, greet customers in the office all with a focus on providing exceptional customer service, ensuring that you understand and address each client's unique needs while effectively marketing suitable products and services.
- Collaborate closely with the agent to establish and achieve sales and marketing goals.
- Demonstrate a strong work ethic and unwavering commitment to excellence every day, ensuring that every interaction is a positive experience for our clients.
- Partner with your office team to foster and maintain strong, long-lasting relationships with customers, creating a supportive environment that prioritizes their needs and enhances their overall experience.
QUALIFICATIONS:
- Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
- Successful track record of meeting sales goals/quotas preferred.
- Ability to effectively relate to a customer.
- Property & Casualty license.
Compensation: $45,000.00 - $65,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Spokane, WA and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
(if you already have a resume on Indeed)